Returns & Exchanges
At JerseyBird, we want to ensure you are completely satisfied with your kit. If your jersey doesn't fit or meet your expectations, you can return or exchange any non-customized items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the jersey in its original packaging with all tags attached to ensure the item remains in mint condition during transit.
Ship It Back
Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Quality Inspection & Refund
Once our team verifies the condition of the returned gear, we will process your refund or ship out your new exchange size within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing